MegaNet Customer Testimonials
"Meganet's customer service is second to none. Receiving a call from a vendor just to make sure everything is running smoothly is a rarity these days. Meganet calls often. Though we've never had problems, if one arises, I know it will be dealt with immediately."
Joshua Kneeland
Senior Network Administrator
Haverhill Cable
"MegaNet Communications came highly recommended by one of our vendors on the basis of network reliability and service. Our previous experience with two other regional service providers started out well but service quickly deteriorated. Initially we contracted for T-1 service only, keeping our email and web hosting with another provider. I was leery about moving existing services after my previous experiences. The T-1 installation was professionally coordinated between MegaNet and the phone company. I was quite pleased with the level of support and reliability that followed over the next few months. We eventually consolidated all our services to MegaNet.
It’s been nearly three years and we have had nothing but excellent technical support and personal care from MegaNet. MegaNet has been a great help in accommodating our growing web activity, and the support technicians, especially those in Web Services, have provided us with fast expert help, many times above and beyond what could normally be expected by a customer.
I wish other vendors I deal with would provide something even close to the service MegaNet provides."
Dennis E. Foye
Associate Director, Info Systems
Plimoth Plantation, Inc.
"We've been using MegaNet as our ISP for several years and I can't say enough about them. Our experience has been extremely favorable. They're very responsive. Quick configuration changed usually takes minutes. They're quite willing to work with you to add new services. The people in their support group are terrific. In the last six months, I've asked literally hundreds of questions, with each being answered to my satisfaction, and quickly. Not only do they provide great service but also their rates are very competitive. I have no connection to the company, other than being a very-satisfied client. I highly recommend them."
Mark Dumont
Treasurer
Corporate Image Apparel
